What is FOREVERetainers(FR)?
It is a patent-pending website that allows for patients to receive a 3D scan of their teeth, and then order as many as needed, on demand, and shipped directly to their door.
How do I signup?
Go to Shop section, chose the Membership, then purchase. After you signup you will be contacted by one of our staff members to schedule 3D Scan in one of our offices. After we have your 3D scan you can order retainers.
What is a 3d scan?
First off, there is NO radiation involved. It’s just a series of pictures (3000 per second) that records the exact shape of your teeth and gums. This scan is then stored on our HIPAA compliant server for use any time you need a new retainer or aligner.
Why do I need a 3d scan?
Without a 3D scan, we have no way of using the technology to create our Retainers. The technology requires digital images because the Retainers are designed in virtual reality, then manufactured using a 3D printer.
Who is going to take my 3D scan?
Once you enroll on the Website you will be assigned to a local Orthodontist office. One of our staff members will contact you to schedule an 3D scan.
How do I purchase retainers?
Once your scan is uploaded to our system, we can manufacture the retainer immediately. You simply enter your preferred delivery method (office delivery or in the mail).
We accept debit and credit cards.
How do I access the patient dashboard?
After you enroll and the payment for your purchase is confirmed you will receive an email with login information. Make sure you save that email. In case you lost your password you can reset it anytime from the Website login.
Where is my 3d file stored?
We use HIPAA compliant Servers. Your digital files are well secured.
We typically ship retainers in 2-3 days after receiving an order.
How long is the contract?
Our contracts last 60 months. We will notify you near the subscription renewal date, or you can simply check the “Automatically Renew” button on the subscription page.
Can I unsubscribe?
Yes, but only after your 60 month contract has ended.
Who do I contact in case I have questions?
You simply email or call us. Our technicians will email or text you back. Again, your choice.
What if the retainers won’t fit?
We will ensure the fit when you visit your assigned Orthodontist for the initial delivery. After that, all Retainers are made from the exact original scan of your teeth. The scan never changes. Should your teeth shift, a new scan will be needed.
I lost my retainer, now what?
Just go your dashboard (www.foreveretainers.com/my-account/) and order a new one. It’s all on demand!!!
I forgot my password. How do I reset it?
Go to foreveretainers.com click on the top right link “Login” or “My Account“, and click on Lost your password? Input your email address and the FR will generate a new password for you, follow the steps.
Can I order more memberships for my kids or spouse?
Yes. After you order the first membership you can order the second one from you dashboard. www.foreveretainers.com/my-account/